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GILEAD Sciences France

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Avoid a restrictive evaluation and limit the pressure on participants

Training: a major issue for the pharmaceutical industry

HIV, viral hepatitis, invasive fungic diseases: within such specialized medical fields, knowledge is constantly evolving. To remain credible before high-level hospital doctors, Gilead laboratory’s hospital representatives must regularly follow particularly demanding training courses, which are indispensable for this laboratory that has rapidly conquered a leading position in France and in the world.

Modernizing the evaluation process

All Gilead “Products” or “Competition” training sessions include an evaluation of their participants. Before turning to electronic voting keypads, the laboratory relied on paper-based evaluations. Understandably, correcting these 20-question tests given to some sixty people represented a particularly time consuming task. In 2006, the laboratory opted for the electronic voting solution, which has considerably facilitated these evaluations, which are now corrected automatically and instantaneously by the PowerVote software program.

Immediate results

The displaying of results in real time following each vote allows for immediate feedback. For each question, it is possible to determine the participants’ level of knowledge acquisition and to further develop any themes that have not been fully understood. At the end of the voting, transferring the results to Microsoft Excel allows for a statistical processing of all these data, which can then be analyzed by the entire team. Furthermore, this system has made these evaluations more fun and therefore more palatable to the representatives: “This allows us to avoid a restrictive evaluation and to limit the pressure on participants,” explains Christophe Corfmat, Director of Training at Gilead Sciences France.

A turnkey solution

The Gilead laboratory has chosen the PowerVote turnkey solution for its meetings. Indeed, a PowerVote technician travels to each interactive meeting to manage all technical aspects of the voting system. This frees the hands of the event organizer and, as Christophe Corfmat points out, allows him or her to focus on the subject at hand, and to comment on the PowerPoint presentation and the results displayed “live”.
The choice of interactivity has completely won over both this director of training and the system’s participants, because for the past few years, the Gilead laboratory has relied on this electronic voting system which it plans on making use of again and again!

About Gilead
Gilead is a biopharmaceutical company specialized in the discovery, development and commercialization of innovative medicines for those fields whose medical needs remain unsatisfied. Its mission is to improve the care of patients suffering from life-threatening diseases all around the world.

A multinational energy firm

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The staff member of an international energy group expands upon the benefits of using PowerVote
Immediate results
Paperless evaluation, thanks to new technology!
Since the year 2000, the firm has used the PowerVote solution for its training seminars. From 25 to 80 people participate in these training courses, with some forty questions scattered throughout each session. “We need every participant’s opinion. What’s more, this system provides us with immediate results for each question. This allows us to comment on them in real time,” explains the project head.
A travelling solution!
The group is present in over 130 countries. The PowerVote solution, designed for overseas events, offers “new generation” voting keypads that are small and lightweight, and so easy to transport. This provides flexibility for the organization of seminars, and there is no special constraint limiting their use.
A key advantage: the presence of a technician
For its seminars, the firm has chosen the PowerVote turnkey solution. At each meeting, a PowerVote technician sets up and manages the voting. “During our travels abroad, we appreciate the technician’s assistance, which allows us to concentrate on our objectives rather than the technical aspects of the electronic voting,” confirms the project head.

The PowerVote solution seems to have won over this large group, for new interactive meetings have already been planned!

Fast Food chain

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This Fast Food chain boosts its training courses with PowerVote
To train the future managers of its restaurants and franchises, this Fast food chain uses the interactive PowerVote voting system to monitor the level of understanding of its trainees.

Setting great store by its teams’ performance, the fast food specialist, has set up a training centre for its restaurants’ team members, assistant managers and directors…

Each year, this training centre welcomes over 2,000 trainees for 25 different courses. These training sessions are designed around two main themes: mastering their technical know-how (product composition, hygiene and quality, food safety, stock management, marketing, etc.) and developing their management skills (team leadership, recruiting, etc.).

Confirm the level of understanding with PowerVote

In May 2003, the Training Department used the interactive PowerVote voting system for the first time during the inauguration of the I2M (Management and Trades Institute). The goal was to present in a fun, interactive manner this new institute, while at the same time convincing the audience of the advantages of using PowerVote. Following the great success of this dynamic presentation, the PowerVote system was integrated into the training courses to evaluate the trainees’ knowledge level.

The 3-month, 3-course training programme combines classes with work experience. Between 25 and 30 trainees participate in each training session. The first course covers the technical aspects of the trade (production, maintenance, etc.), as well as customer service. The second course concerns the various aspects of communication and team management (training and delegation). Finally, the third course tackles the administrative tasks of the trade (turnover, markup, etc.), followed by an overall evaluation of the trainees’ knowledge acquisition. The score awarded at the end of this training programme allows the regional manager to evaluate each trainee’s knowledge level.

The interactive PowerVote voting system is used with questionnaires for the confirmation of each course. These questionnaires are dotted with “best answer rankings”, which lend dynamism to the session and motivate the learners, while allowing each trainee to monitor his or her positioning.

PowerVote a source of envy within the Fast food Chain

Before PowerVote, the Training Department used paper-based questionnaires.
« The use of paper was especially time-consuming, for both the instructors and the trainees. What’s more, our trainees being rather young, they tended to trade their questionnaires. With PowerVote, there’s no way to cheat and due to the playfulness of the system, the trainees feel more involved. In the end, everyone’s happy,” states the Director of Operational Training.

“We use PowerVote every three weeks, and since 2003, we have trained over 2,000 employees. PowerVote allows us to immediately verify our trainees’ level of understanding. Thanks to its ease-of-use and the possibility to make immediate modifications, our questionnaires are always up-to-date with regard to standards. In addition, we save considerable time and paper. Now much easier to organise, our sessions are lighter and less boring, for we have eliminated the time-consuming corrections imposed by paper.”

PowerVote has then attracted more people within this fast food Chain! Today, the regional managers want to use the PowerVote system to evaluate their personnel, and other projects are under way: hygiene training, HACCP (Hazard Analysis and Critical Control Points), etc.

Socotec

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Socotec relies on the interactive PowerVote voting system for the implementation of its teaching methods
To provide training courses best suited to the real needs of its trainees, the Socotec Group chose to use the interactive PowerVote voting system.

Specialized in inspection, consulting and training for risk control with regard to quality, safety, health and the environment, the Socotec Group acquired the interactive PowerVote voting solution for its certification and accreditation training courses. Today, over 3,000 people are trained each year with the PowerVote system.

Redefining an educational itinerary thanks to PowerVote

The Socotec Group’s initial goal consisted of optimizing the educational impact of its retraining courses on electrical certification.

Faced with a heterogeneous public with disparate skills and knowledge, the idea was to underline the need to up-date the trainees’ familiarity and understanding of the various products concerned.

The goal: find the best means to rapidly determine the trainees’ gaps in knowledge and implement a programme suited to these retraining sessions.

“PowerVote allows us to evaluate, via a quiz, the trainees’ skills and knowledge. Based on this evaluation, we can then implement an educational itinerary best suited to their needs,” underlines Jean-François Gayot, Director of Training for the Socotec Group.

“The initial training course lasts three to four days, as opposed to the retraining session, which lasts only one day. Therefore, this allows us to return to various subjects and, by precisely measuring the trainees’ educational needs, PowerVote enables us to optimize the content of this single-day session.”

PowerVote boosts the Socotec Group’s training courses

Today, the Socotec Group uses PowerVote for three types of training: electrical certification, the training of asbestos inspectors, and, recently, for a course on raising awareness of the health risks in buildings with regard to lead, asbestos, Legionella, etc.

These training courses are meant for all persons active in the fields of electrical installation, maintenance and equipment construction.

“We have used the PowerVote system since October 2002. It allows us to measure knowledge acquisition at the beginning and the end of the training course via a quiz,” states Jean-François Gayot.

“What is interesting with PowerVote, is the real-time aspect of the system: after asking three or four questions, we analyze the answers together with the trainees, and following this analysis, we ask for their feedback on the content of the answers. In this manner, we can play around, get moving again, and return to particular questions and answers. This dynamism is very motivating, as much for the instructors as for the trainees, while the paper-based questionnaires that we used before PowerVote made the training static.”
Finally, the training course’s dynamism and playfulness aids knowledge acquisition and allows the learners to become actively involved in their own training.

About the Socotec Group

In 1953, Socotec took over the building inspection activities of Bureau Sécuritas, itself founded in 1929. In the 1980s, having consolidated its positions in the constuction sector, Socotec decided to diversify its activities. In this manner, in parallel to the development of consulting missions in organization and quality management, professional training grew into an activity in its own right. Initially centered on the technical construction skills that had made its reputation, Socotec’s training offer rapidly expanded to include the various other domains that today figure in its catalogue. The use of modern educational tools such as PowerVote is one of the goals for continual improvement of the Socotec Training Department.

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audience-response-system-packsYou regularly hold meetings with a wide-ranging number of participants and would like to make these sessions more interactive.

SMART SYSTEM: ADVANCED AND EFFECTIVE
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