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The group's Training and Human Resources department combines performance and cost control by organizing sustained training sessions that make full use of the agility of the PowerVote solution!

Volkswagen

The Volkswagen Group is won over by PowerVote and doubles the number of interactive voting keypads for training
Since 2008, the Training and Human Resources Department of the Volkswagen Group has used the interactive PowerVote voting system to train the distribution and repair networks of its 5 brands (Volkswagen, Skoda, Audi, SEAT and Volkswagen Utility Vehicles), particularly for the launching of new products, such as the latest Skoda or the new Passat.
This solution allows the department to create interactive, fun presentations, to gather the participants’ answers, and to graphically display the results in real-time with the help of a video projector. Following the success of this method, the Group decided to extend this system to all training courses, thereby doubling the number of its voting keypads for a total of 48 cases of 15 voting keypads each.
Extending training via PowerVote
Improved knowledge acquisition thanks to the playfulness of the training, the possibility of measuring in real-time the training’s effectiveness and to react immediately, better performing teams, and, finally, ROI (return on investment) achieved in under a year: such were the benefits that convinced Volkswagen to extend its use of PowerVote to all training courses and all sectors of activity:
• Marketing.
• Parts and service.
• Technology/body work.
The Group’s interactive PowerVote training programme will be extended from 8,000 to nearly 12,000 workers, for a total of between 960 and 1,000 training courses taught each year by 40 instructors.
According to the Director of the Training Department for Marketing and Technology/Service at Volkswagen, “for us, the major advantage of the PowerVote solution is its flexibility and ability to evolve. And, above all, the system allows us, thanks to the possibility of modulating the frequencies, to simultaneously evaluate the participants’ knowledge acquisition in all 14 rooms of our training centre. Isn’t that incredible?”
An even more intensive use of the system
For next year, the Group plans on optimising the use of PowerVote by confirming each step of the training programme. This would allow instructors to verify knowledge acquisition and continually adapt their courses to their classes.
Internet-based quizzes are also planned.
About Volkswagen France
Created in 1960, the distribution company Volkswagen defends the interests of Volkswagen AG throughout the country and markets the products of the Group’s five makes: Volkswagen, Skoda (since 1991), Audi (since 1965), SEAT (since 1986) and Volkswagen Utility Vehicles, as well as these makes exchange parts, components and accessories. 5,200 vehicles sold in 1960, year of the Group’s creation, and over 230,000 sold in 2003 (137,800 for Volkswagen, 14,000 for Skoda, 41,300 for Audi and 37,400 for SEAT). The one thousand points of sale and service that constitute the Group’s network employ over 16,000 people.
For more information: http://www.volkswagen.com

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