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L’Oreal revitalises its training programmes thanks to PowerVote
Each year, 5,000 people are trained thanks to this system of interactive meetings based on electronic voting.
Each year, the Training Department of Biotherm develops training programmes for the sales teams of its distribution network. In total, 1,113 chemists and 1,302 perfume shops are concerned. Themes covered include the identity and positioning of the brand, the performance and technical nature of the ranges of treatment, the group’s sales techniques and sequences, and new products. Throughout each training session, the participants, divided into teams, use their electronic PowerVote voting keypads to answer a series of questions, so as to confirm their understanding of the messages being communicated.
A fun solution for more effective training
Since 2003, Biotherm has displayed a strong desire to develop original training programmes by offering the teams of its distribution network an innovative, interactive format that matches the brand’s dynamic, modern image. « The parallel between the technical nature of Biotherm’s products, whose performance can be measured, and the technological evolution of our training programmes is greatly appreciated by our participants, » declares the Training Director at Biotherm.
Breaking with the especially common tradition of paper-based questionnaires, Biotherm chose to acquire the PowerVote solution, which allows it to create interactive, fun presentations, to collect the participants’ votes in real-time, and to immediately display the results in the form of a “Leaderboard” with the help of a video projector.
For the Training Director, «PowerVote met two essential and concomitant goals: increase participant involvement thanks to interactive presentations and allow for a real-time confirmation of the participants’ understanding, through the use of electronic voting keypads.»
A friendly solution adapted to the need for flexibility
Easy to deploy, the PowerVote solution allows Biotherm to offer its training sessions in a variety of formats, no matter the number of participants.
“In 2003 and 2004, our training courses were offered in the evening, for groups of between 50 and 300 people. In 2005, we opted for a “roadshow” format, with training sessions organised in nearly 40 cities. These one-day courses are designed for groups of 20 participants. “It was therefore important that our instructors benefit from a solution capable of adapting to any configuration and in no way hindered by the number of participants,” explains the Training Director.
The use of electronic voting keypads is also greatly appreciated by the instructors who, thanks to the real-time display of the answers, can immediately react to the subjects touched upon. “The training sessions become much more dynamic and fun. There’s a real exchange, that had previously been checked by the paper-based questionnaires,” concludes Training Director.
About Biotherm
Biotherm, the source…
All of Biotherm’s spa expertise concentrated in one very unique, active ingredient: pure thermal-plankton extract™, endowed with exceptional soothing properties.
That loves…
- The unique affinity of Biotherm formulas with all skin types.
– The original experience of light, aquatic, non-greasy and invigorating textures, loved by women, as well as by men.
– The sensuality of rich, fresh colours for an ever-renewed pleasure of the senses.
The skin…
50 years of spa expertise and bio-affinity with the skin.
The result: a new skin quality, pure and fresh, younger, firm and in full health.
Avoid a restrictive evaluation and limit the pressure on participants
Training: a major issue for the pharmaceutical industry
HIV, viral hepatitis, invasive fungic diseases: within such specialised medical fields, knowledge is constantly evolving. To remain credible before high-level hospital doctors, Gilead laboratory’s hospital representatives must regularly follow particularly demanding training courses, which are indispensable for this laboratory that has rapidly conquered a leading position in in the world.
Modernising the evaluation process
All Gilead “Products” or “Competition” training sessions include an evaluation of their participants. Before turning to electronic voting keypads, the laboratory relied on paper-based evaluations. Understandably, correcting these 20-question tests given to some sixty people represented a particularly time consuming task. In 2006, the laboratory opted for the electronic voting solution, which has considerably facilitated these evaluations, which are now corrected automatically and instantaneously by the PowerVote software program.
Immediate results
The displaying of results in real time following each vote allows for immediate feedback. For each question, it is possible to determine the participants’ level of knowledge acquisition and to further develop any themes that have not been fully understood. At the end of the voting, transferring the results to Microsoft Excel allows for a statistical processing of all these data, which can then be analysed by the entire team. Furthermore, this system has made these evaluations more fun and therefore more palatable to the representatives: “This allows us to avoid a restrictive evaluation and to limit the pressure on participants,” explains the Director of Training at Gilead Sciences.
A turnkey solution
The Gilead laboratory has chosen the PowerVote turnkey solution for its meetings. Indeed, a PowerVote technician travels to each interactive meeting to manage all technical aspects of the voting system. This frees the hands of the event organiser and, as the Director of Training points out, allows them to focus on the subject at hand, and to comment on the PowerPoint presentation and the results displayed “live”.
The choice of interactivity has completely won over both this director of training and the system’s participants, because for the past few years, the Gilead laboratory has relied on this electronic voting system which it plans on making use of again and again!
About Gilead
Gilead is a biopharmaceutical company specialised in the discovery, development and commercialisation of innovative medicines for those fields whose medical needs remain unsatisfied. Its mission is to improve the care of patients suffering from life-threatening diseases all around the world.
The experience of Dior Travel Retail
In charge of Business Travel activity for the Dior brand in airports and duty-free shops, DTR relies on PowerVote to optimise the training programmes designed for its international sales forces.
A total of 750 employees, exclusive representatives for the brand, are concerned by the programme.
Catering for passing trade, airport sales areas and duty-free shops are meant to put forward a “travel offer” and promote the latest products of the Dior brand, including beauty care products, make-up and perfumes.
In order to offer the friendliest service and impeccable advice to an often hurried clientele, Dior Travel Retail has chosen to use the PowerVote interactive meeting system, based on electronic voting, during all of its training courses.
“We require that our personnel memorise a considerable amount of information, in particular with regard to the beauty care treatments. This necessitates a perfect understanding of the technological aspects and performance of the various product ranges,” explains the Director of Training at Dior Travel Retail.
“In order to allow our teams to best position our offers before a particularly demanding clientele, we chose to favour a solution that provided both optimised message memorisation thanks to playful training sessions and an immediate evaluation of the audience’s knowledge level.”
The first training sessions began in March 2007 for the EMEA region and in June for Asia and America. “The added value of such a solution is allowing us to avoid the tedious, time-consuming processing of paper-based questionnaires. We could now freely create, modify and personalise our questionnaires, based on the immediate needs of each region. For our instructors, in charge of programme content, this saves precious time and ensures that the courses meet the needs and expectations of our personnel,” she continues.
The PowerVote system has already been enthusiastically tested by the DTR management teams and instructors (over 110 people) during the presentation of the 2007 marketing plan. Equipped with voting keypads, several teams representing each region were able to participate in an interactive presentation into which 30 questions had been inserted dealing with the positioning and specificities of the brand. “The interactive presentations – into which we were able to insert questions, while graphically displaying the results in real-time as ‘rankings’ – naturally encouraged the participants’ involvement and spurred competition among the teams,” concludes the Director of Training.
For more information: http://www.dior.com
Experience of a Medical Faculty
The monthly presentation of multidisciplinary clinical cases has offered the faculty, for the past few years already, a new, interactive method for continuing medical training, allowing it to gather together and improve communication between doctors from diverse backgrounds, which today’s hyper-specialisation tends to isolate.
In this manner, general practitioners and specialists in and outside the hospital are brought together.
During 2 hours, 6 varied clinical cases are presented via video and thanks to information technology with the use of voting keypads each device recording the vote of 3 or 4 doctors gathered together on some fifteen small, friendly tables.
The faculty plans on organising video conferences and making these training sessions available online to gather together geographically remote practitioners.
This Fast Food chain boosts its training courses with PowerVote
To train the future managers of its restaurants and franchises, this Fast food chain uses the interactive PowerVote voting system to monitor the level of understanding of its trainees.
Setting great store by its teams’ performance, the fast food specialist, has set up a training centre for its restaurants’ team members, assistant managers and directors…
Each year, this training centre welcomes over 2,000 trainees for 25 different courses. These training sessions are designed around two main themes: mastering their technical know-how (product composition, hygiene and quality, food safety, stock management, marketing, etc.) and developing their management skills (team leadership, recruiting, etc.).
Confirm the level of understanding with PowerVote
In May 2003, the Training Department used the interactive PowerVote voting system for the first time during the inauguration of the I2M (Management and Trades Institute). The goal was to present in a fun, interactive manner this new institute, while at the same time convincing the audience of the advantages of using PowerVote. Following the great success of this dynamic presentation, the PowerVote system was integrated into the training courses to evaluate the trainees’ knowledge level.
The 3-month, 3-course training programme combines classes with work experience. Between 25 and 30 trainees participate in each training session. The first course covers the technical aspects of the trade (production, maintenance, etc.), as well as customer service. The second course concerns the various aspects of communication and team management (training and delegation). Finally, the third course tackles the administrative tasks of the trade (turnover, markup, etc.), followed by an overall evaluation of the trainees’ knowledge acquisition. The score awarded at the end of this training programme allows the regional manager to evaluate each trainee’s knowledge level.
The interactive PowerVote voting system is used with questionnaires for the confirmation of each course. These questionnaires are dotted with “best answer rankings”, which lend dynamism to the session and motivate the learners, while allowing each trainee to monitor his or her positioning.
PowerVote a source of envy within the Fast food Chain
Before PowerVote, the Training Department used paper-based questionnaires.
« The use of paper was especially time-consuming, for both the instructors and the trainees. What’s more, our trainees being rather young, they tended to trade their questionnaires. With PowerVote, there’s no way to cheat and due to the playfulness of the system, the trainees feel more involved. In the end, everyone’s happy,” states the Director of Operational Training.
“We use PowerVote every three weeks, and since 2003, we have trained over 2,000 employees. PowerVote allows us to immediately verify our trainees’ level of understanding. Thanks to its ease-of-use and the possibility to make immediate modifications, our questionnaires are always up-to-date with regard to standards. In addition, we save considerable time and paper. Now much easier to organise, our sessions are lighter and less boring, for we have eliminated the time-consuming corrections imposed by paper.”
PowerVote has then attracted more people within this fast food Chain! Today, the regional managers want to use the PowerVote system to evaluate their personnel, and other projects are under way: hygiene training, HACCP (Hazard Analysis and Critical Control Points), etc.
This Consultancy company regularly uses PowerVote to enliven its training sessions
The experience of an Associate Consultant
A consultancy and training agency specialised in operational management, marketing effectiveness and personnel development, we make regular use of the PowerVote system during our training sessions.
The system allows us to add dynamism to our training sessions and to ensure the trainees’ active participation throughout the day via the continual evaluation of what they have understood and learned of the subjects developed during class.
This also allows the instructors to develop deeper into those subjects meriting further attention, thanks to the immediate, graphic measurement of the participants’ level of understanding, and to move on more rapidly for those subjects that are perfectly understood.
In addition, we have developed, in partnership with PowerVote, a training game for a major insurance company, whose goal is to sustainably modify the marketing practices of its network’s 30,000 employees.
We also reworked and made more dynamic our clients’ existent training courses, to increase their educational effectiveness. Our clients particularly appreciate being able to evaluate the trainees’ evolving knowledge level, from the beginning to the end of the training course, with the individual files indicating the correct and incorrect answers of each participant, for an improved post-training accompaniment.
For our clients, PowerVote is now one more advantage of our company.
An Airport security company chose PowerVote for its training programmes dedicated to airport safety
Each year since 2006, 5,000 people are trained thanks to this interactive meeting system based on electronic voting.
The Ministerial Order of 1 September 2003 made training programmes dedicated to airport safety mandatory for all air transport activities. Put in place to prevent acts of malice, these programmes answer several major goals, including: have a general understanding of the various players and their respective roles, be familiar with the safety-measure goals and prohibited items, and master the main regulatory measures applicable.
An innovative educational tool for real-time evaluation
This renowned player in the consulting and training sector, relies on the PowerVote solution to provide its services to the personnel of airlines, airports, freight companies and service firms. Following each session, the participants use the voting keypads to individually answer a series of questions, thereby allowing for a confirmation of their knowledge acquisition. For certified training courses, a minimum score of 12 out of 20 is required for validation.
“Today, all players of the air transport sector are required to implement training programmes for their entire personnel. Faced with this legal obligation, the teaching aids chosen are a decisive factor in meeting the goals set by the ministerial order. By facilitating the understanding of the measures and rigorously confirming the results, PowerVote meets our clients’ needs and expectations,” declares the Director of the company.
Breaking with the traditional paper-based questionnaires, the processing of which is often time-consuming, The Airport Security company chose to acquire the PowerVote solution, which allows it to create interactive, fun presentations, to collect the participants’ votes in real-time, and to immediately and graphically display the results with the help of a video projector.
“The PowerVote system is perfectly suited to the needs of our profession. Easy to use, it not only allows our instructors to visualise the answers in real-time and to save them onto their computer, it also enables them to immediately evaluate the knowledge level of the audience, thereby making them more reactive. These are differentiating factors to which our clients are very sensitive,” adds the director.
Stimulating emulation to optimise knowledge acquisition
The interactivity of the PowerVote system, combined with the playfulness of the voting keypads, has also proved to be a real motivational lever for the trainees. “It is essential for us to be able to capitalise on a solution that is both interactive and intuitive and that allows us to involve the participants by making them more active,” continues the Director of the company.
Another advantage greatly appreciated by them: the possibility for the instructor to punctuate the training sessions, whenever they so desires, with best-score rankings. “With the results being displayed in real-time, we are able, thanks to the voting keypads, to take into consideration the response time of each trainee. As a result, the training sessions become more dynamic, a real emulation arises between participants, and message memorisation is greatly improved,” he concludes.
PowerVote can increase and reinforce the impact of your message.
It is estimated that business meetings cost in excess of $100 billion annually. With PowerVote, meetings become more productive, effective and participative. PowerVote allows all the attendees to participate in the meeting and the organiser gets real and auditable feedback.
PowerVote may be used in many situations:
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